Paper Acceptance at the 2019 Frontiers in Service Conference in Singapore!

Christina-Franca Feyertag has just recently received the honor of acceptance for her abstract entitled “Coalitions, Social Exclusion and Recovery in Trilateral Service Failure Constellations” at the Frontiers in Service Conference 2019 in the vibrant city of Singapore! The Frontiers in Service Conference is the world’s leading service conference , featuring a unique international mix of business people and academics, and a cross-functional list of topics, including service science, service innovation, service marketing, service operations, service human resources, service information technology, e-service, service innovation, and customer relationship management. Speakers at the conference include many of the world’s leading service experts, including high-ranking executives and prominent academics. Numerous high quality submissions have been made.  We look forward to having Mrs. Feyertag represent the AAU and our department and are confident that the conference will be exciting, stimulating and provide innovative ideas for future research.